Returns and Exchanges
Damaged or Defective Items Replaced Free
If your order arrives damaged or defective, please contact us within 7 days of delivery using our return request system. We will promptly replace the affected item(s) at no additional cost.
No Returns or Exchanges
Due to strict regulatory requirements and chain-of-custody protocols, we do not accept returns or exchanges for any prescription IV solution product. This policy ensures product integrity and patient safety.